Shipping policy

DESTINATIONS

The following countries are available in our check-out system: Belgium, Bulgaria, Cyprus, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic, Sweden, Albania, Andorra, Bosnia and Herzegovina, Georgia, Iceland, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Ukraine, Russia, Turkey, Vatican City, United Kingdom, Belarus, Switzerland. 

We also ship to the rest of the world. If your country is not available during check-out, please send an e-mail to info@be-untitled.com to make your order.

Please see below for the shipping rates per destination.

 

ORDER PROCESSING

All orders are processed within 5 - 7 business days, except for pre-orders. Once processed, you will receive a confirmation email with a tracing number so you can track your parcel. We ship with DHL Express or DHL parcel – please note that the delivery time of your order depends on the country your order is being shipped to, and that we do not ship any orders during the weekend or on Belgian holidays.

 

SHIPPING CHARGES

Delivery costs vary by destination:

  • Belgium: €10

  • The Netherlands: €15

  • Rest of EU: €25

  • Outside of EU (within Europe): €40
  • Asia / Australia / New Zealand: €60

  • Rest of the world: €50

 

IMPORT DUTIES & TAXES

If you are buying from outside the European Union, your country may charge you duties on the shipment, which will be collected at the time of delivery. Payment of duties and import tax is the responsibility of the customer. These charges are not included in the total at checkout, as they are determined by the customs agency in the destination country. If you wish to get an estimate of these costs, we advise to reach out to your local carrier or customs office. 

 

REFUSED DELIVERY

If the customer has for any reason refused delivery, Be Untitled will not cover any unpaid duties and taxes. If your item were to be returned to Be Untitled and we are charged with any unpaid duties and taxes, these costs will be deducted from your refund, along with the additional shipping costs.